Here are some helpful guidelines and information to better assist anyone interested in purchasing artwork from this site:

1 . Original drawings are available unless otherwise noted. An original is the piece as it is finished on the drawing board then signed and fixed with a light coat of fixative to help prevent disturbance of the media. My drawings incorporate a large amount of charcoal and additional media that should be given great care when handling if not purchased with the framing option. Also, my method that I use to create the drawings produces small noticeable marks and lines that are only visible upon very close inspection. I maintain these marks knowing that it gives each piece a uniqueness and “aged” quality which I have come to appreciate and enjoy.

2. All artwork has an optional framing addition. Any piece, original or print, can be professionally framed at an added expense which will be listed along with a non-framed price also. With a framed purchased you will receive my work mounted in a quality frame and mat with non-glare acrylic instead of glass. I will not ship glass with any framed order due to possible breakage and damage to the work. However, please note that any original should be placed behind a piece of glass for the best protection. Also, please allow an additional 8-12 days time when ordering a piece if you want it framed. I will try to have available images of select pieces shown in a gallery link on this site to demonstrate how the final piece would appear as framed. Please note that images on the computer screen may vary when compared to the work in person, especially when dealing with the reduction drawings.

3. Payment options are as follows. Currently, I will be accepting money orders, personal checks, bank drawn cashiers checks, and Credit Card payment only through a Paypal account. Also, please allow an additional time of 7-10 business days if paying by personal check. Checks should be made payable to Mark Reed, and all checks or money orders must be drawn on U.S. banks and in U.S. funds.

4. Shipping fees are determined by price points since I am able to send a few giclee prints together in the same package. Also, with a framed order additional giclee prints can be added to lower shipping fees.

*Orders to: HI, AK, PR, VI & CANADA and all INTERNATIONAL ORDERS
These orders are shipped via the US Postal Service. Please add 30% of merchandise total. If you need help in calculating your total please email Studio_h112@yahoo.com for assistance and an email with the total will be sent to you as soon as possible.

*Also, you can add $1.75 for shipping insurance which is completely optional for you.

5. Returns of all work are accepted. If for any reason you are unsatisfied with your purchase please know that it is returnable and that it must be in the same condition it was received by you. No shipping expenses will be refunded concerning this type of return. Shipping fees will only be refunded on works damaged during shipping. If you decide that you simply do not like the piece the shipping will not be refunded after you return it and neither will the additional shipping expense of sending the piece back to me.

6. Returns of damaged works. If your print purchase was damaged during shipping I will exchange or refund it for you. Upon receiving the damaged one back I will send out a replacement and personally cover any additional shipping expenses. If you do not want a replacement I will then refund your complete order, plus additional shipping, once the damaged work is returned to me. Again, this is only for a piece damaged during shipping and Studio H112 should be contacted immediately about damaged goods from shipping. All original artwork will be fully refunded once the damaged original is returned to me. This refund will include cost of the work plus your additional shipping expenses. If you are returning a damaged original you can choose to have a print sent to you if it is available. The difference of the original cost versus the print cost will be refunded to you as well as your added shipping expense.

*Additionally, you can add $1.75 to your purchase to have shipping insurance added to your order. Any orders lost by the U.S. postal service will not be refunded in any amount without shipping insurance.

*Any prints or originals accidentally damaged by the buyer from unforseen acts or situations will not be refunded or exchanged.

7. The return policy applies to both print and framed orders.

8. After thirty (30) days of purchase no artwork is returnable for any reason including shipping damage.

9. Purchasing any work from this site is an automatic acceptance of this return policy.

If you have any questions about these policies, please feel free to contact me

 

 

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