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Here are some helpful guidelines
and information to better assist anyone interested in purchasing
artwork from this site:
1 . Original drawings are available
unless otherwise noted. An original is the piece as it is
finished on the drawing board then signed and fixed with a light
coat of fixative to help prevent disturbance of the media. My
drawings incorporate a large amount of charcoal and additional
media that should be given great care when handling if not purchased
with the framing option. Also, my method that I use to create
the drawings produces small noticeable marks and lines that
are only visible upon very close inspection. I maintain these
marks knowing that it gives each piece a uniqueness and aged
quality which I have come to appreciate and enjoy.
2.
All artwork has an optional framing addition. Any piece,
original or print, can be professionally framed at an added
expense which will be listed along with a non-framed price also.
With a framed purchased you will receive my work mounted in
a quality frame and mat with non-glare acrylic instead of glass.
I will not ship glass with any framed order due to possible
breakage and damage to the work. However, please note
that any original should be placed behind a piece of glass for
the best protection. Also, please allow an additional 8-12 days
time when ordering a piece if you want it framed. I will try
to have available images of select pieces shown in a gallery
link on this site to demonstrate how the final piece would appear
as framed. Please note that images on the computer screen may
vary when compared to the work in person, especially when dealing
with the reduction drawings.
3.
Payment options are as follows. Currently, I will be
accepting money orders, personal checks, bank drawn cashiers
checks, and Credit Card payment only through a Paypal account.
Also, please allow an additional time of 7-10 business days
if paying by personal check. Checks should be made payable to
Mark Reed, and all checks or money orders must be drawn on U.S.
banks and in U.S. funds.
4.
Shipping fees are determined by price points since I am able
to send a few giclee prints together in the same package. Also,
with a framed order additional giclee prints can be added to
lower shipping fees.
*Orders to: HI, AK, PR, VI
& CANADA and all INTERNATIONAL ORDERS
These orders are shipped via the US Postal Service. Please
add 30% of merchandise total. If you need help in calculating
your total please email Studio_h112@yahoo.com
for assistance and an email with the total will be sent to you
as soon as possible.
*Also, you can add $1.75 for
shipping insurance which is completely optional for you.
5.
Returns of all work are accepted. If for any reason you
are unsatisfied with your purchase please know that it is returnable
and that it must be in the same condition it was received by
you. No shipping expenses will be refunded concerning this type
of return. Shipping fees will only be refunded on works damaged
during shipping. If you decide that you simply do not like
the piece the shipping will not be refunded after you return
it and neither will the additional shipping expense of sending
the piece back to me.
6.
Returns of damaged works. If your print purchase was
damaged during shipping I will exchange or refund it for you.
Upon receiving the damaged one back I will send out a replacement
and personally cover any additional shipping expenses. If you
do not want a replacement I will then refund your complete order,
plus additional shipping, once the damaged work is returned
to me. Again, this is only for a piece damaged during
shipping and Studio H112 should be contacted immediately about
damaged goods from shipping. All original artwork will
be fully refunded once the damaged original is returned to me.
This refund will include cost of the work plus your additional
shipping expenses. If you are returning a damaged original you
can choose to have a print sent to you if it is available. The
difference of the original cost versus the print cost will be
refunded to you as well as your added shipping expense.
*Additionally, you can
add $1.75 to your purchase to have shipping insurance added
to your order. Any orders lost by the U.S. postal service will
not be refunded in any amount without shipping insurance.
*Any prints or originals
accidentally damaged by the buyer from unforseen acts or situations
will not be refunded or exchanged.
7.
The return policy applies to both print and framed orders.
8.
After thirty (30) days of purchase no artwork is returnable
for any reason including shipping damage.
9.
Purchasing any work from this site is an automatic acceptance
of this return policy.
If
you have any questions about these policies, please feel free
to contact me
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